FAQ
Some of our Frequently Asked Question - Answered
When will I recieve my proxies?
Login credentials are sent out to your e-mail instantly. Please check your spam folder, if it is not in your inbox.
I still haven't received my account information.
Please join our discord server and open a ticket. We will gladly assist you. Please have your order number ready.
What proxy type do I need?
Dynamic: Raffles / Shopify / specific stores.
Sticky: Every Website Available
We will have a list of proxy types in our guides on our discord server.
How is bandwidth calculated?
Bandwidth is calculated from the total upload and download used on the requested site. All sneaker sites use different bandwidth depending on the site. Some website have high resolution images that will cause more bandwidth to be used to load those images.
How often is my bandwidth usage updated?
Bandwidth statistics are updated every 10 minutes automatically.
Can I get a refund?
Unfortunately, no, due to the item being a digital product, we cannot provide any refunds. We’ve fulfilled your order by sending you an email with your login credentials to use the service.